Click FORGOT PASSWORD? under Member Login on the Welcome page. Enter your username and a link to reset your password will be emailed to you.

If you need more help, try our video tutorials - click here.

To update your credit card information on the system, highlight Account from the Welcome page and click on Change Billing Info. Your updated billing information will be used the next time you are billed.

Log in to your account and highlight  RESUME in your toolbar. In the drop-down menu, click EDIT RESUME.

Now click "+Add a new heading here" and save it by clicking the disc icon to the right of your heading.

Click "+Add a new credit here" and when you are finished click the disc icon again.

To move your headings or credits up or down, click on the up and down arrows next to each listing.

To edit an existing entry, click on the pencil icon to the right of the heading or credit. When you are finished editing, click on the disc icon to save your changes.

Figure 1.

Figure 2.

Also, click here to view our video tutorial.

If you have representation, your Agent is probably registered with Miami Casting. You should first contact them to create an account for you.

Please refer to these guidelines: http://www.dol.gov/esa/programs/whd/state/certification.htm

For more information about pricing, please click here.

We accept Cash, Check, money orders, Visa and Mastercard for photos, reels and resumes. Please make checks payable to Casting Networks. A $25 service fee will apply to all returned checks.

For any recurring monthly fee, we accept only Visa and Mastercard. 

If you don't have a credit card, please consider the following alternative:

Visa offers a pre-paid Gift Card that you can purchase with cash at several locations in the area.  Use the Gift Card for your payment to Miami Casting. 

Here is a link to the VISA prepaid gift card site:   Click Here.

To update your credit card information on the system, highlight Account from the Welcome page and click on Change Billing Info. Your updated billing information will be used the next time you are billed.

Send an email to fltalentsupport@castingnetworks.com. The email should include your name and your reason for the cancellation. The more information we have, the harder we can work to improve our site.

Your account will be deactivated and you will no longer be charged the $5 monthly fee for Hosting. Cancellation requests are processed Monday through Friday, 9:30 a.m. to 4 p.m. PST and must be submitted at least one business day before your billing date to avoid charges.

We are located at:

39 W. 19th St. Ste. 604,

NY, NY 10011

NY Hours: Monday through Friday, 10:00am - 5:00pm

Map:

OTHER LOCATIONS:

NY Hours:

Monday through Friday

10:00 a.m. to 6:00 p.m.

Click FORGOT PASSWORD? under Member Login on the Welcome page. Enter your username and a link to reset your password will be emailed to you.

1. Go to www.miamicasting.com and log in with your current username and password.
2. From the Welcome screen click PROFILE on your toolbar.
3. Scroll down to the Username/Password field.
4. When you are finished making changes, click SUBMIT.

This information is located in the "personal profile" area of your account. Log in to your account from www.miamicasting.com. On the Welcome screen, click PROFILE in your toolbar. When you have finished making changes, click SAVE & CONTINUE at the bottom of the page.

No, you will not be able to see what projects your Agent had submitted you for. Contact them for that information.

Miami talent are only eligible for an account if they have an Agent. Create a Personal Account at nycasting.com, sfcasting.com or lacasting.com.

For more information, please click here.

Technical support is available Monday through Friday from 10 a.m. to 6 p.m., excluding major holidays, at (212) 375-1000. If you prefer to use email, please contact us at fltalentsupport@castingnetworks.com.

The Main photo is the picture most closely associated with your profile. This is the photo that will appear first when you are submitted or searched for in the system by a Casting Director. Additional photos can be viewed from within your profile. These are used to show different looks to Casting Directors and Agents. Your Agent has the ability to choose which one will be the Main photo each time they submit you for a job.

Photos are posted the next business day following processing. So, if it hasn't been 24 hours yet, please give it a little time.  If you have emailed us photos using the photo uploading form, please note the process is not instantaneous. 

If you still see your old photo after waiting 24 hours, you probably need to delete temporary internet files in your internet browser. A computer will remember a page that previously visited to help you get there quicker the next time. So, you might be pulling information from your computer, rather than what's actually on the website.

Click here for more information on how to clear your cache.

Log back into your Casting Networks account. You should be able to see the new photos.

If you need more help, try our video tutorials - click here.

The system requires that you have Flash Player to view photos. This is probably why you aren't able to see them.

To install Flash Player, visit our Welcome page at www.miamicasting.com and click GET MACROMEDIA FLASH PLAYER.

Once the installation is complete, log back into your Casting Networks profile. You should be able to see your photos. If not, please give us a call at (323) 462-8200, ext. 353, and we will troubleshoot with you over the phone.

You can update your photos through your profile. The photo uploading form you fill out (accessible from the Resume screen) is sent to our Photos department. The photo should be a JPEG image, with a resolution of 72 dpi and a height of at least 600 pixels.

Figure 1:

Figure 2:

Figure 3:

If you need more help, try our video tutorials - click here.

If you would like a photo permanently removed, give us a call at (212) 375-1000 and we can delete it for you on our end. We are available Monday through Friday, 10am to 5pm.

The limit is 50 photos per profile. 

There are two possible reasons that you are unable to see your resume.

1. Adding skills is not the same as creating your resume.

This is additional information for you to enter that may not be found on your resume, that you would like a Casting Director to know.

2. Your Agent has you listed as having a model profile, which means your resume does not appear.

Please read the next question to see how to enter or update information on your resume.

1. Go to www.miamicasting.com, and log in to your account.
2. From the Welcome screen highlight RESUME on your toolbar.
3. Click on EDIT RESUME in the drop-down menu.
4. To add a heading, click "+Add a new heading here". When you are finished, click the disc icon to the right to save it.
5. To add a new credit, click "+Add a new credit here". When you are finished, click the disc icon to the right to save it.
6. To move your headings or credits up or down, click on the up and down arrows next to each listing.
7. To edit an existing entry, click on the pencil next to your entry.  When you are finished editing the listing, click on the disc icon to save it.

Figure 1.

Also, click here to view our video tutorial.

1. Log in to your account.
2. Highlight Resume from the blue bar and click on Resume Link.
3. Select a word/words or a phrase to be identified with your link, for example, your name.
4. Click on Create link.

Figure 1.

Our system requires that you have Flash Player on your computer to view photos.

To install Flash Player, visit our Welcome page at www.miamicasting.com. Click on Get Macromedia Flash Player at the bottom of the page and follow the instructions.

Once the installation is complete, log back into your Casting Networks profile. If you still cannot see your photos, please call (323) 462-8200, ext. 353 and we will troubleshoot with you over the phone.

The online Media Uploader accepts the following file extensions:
Video: H.264, .mp4, ,avi, .dv, .m4v, and .wmv
Audio: .mp3, .aif, .aac, and .wav

If you need to convert your file to an accepted media type, you can use this website to do it for free: www.media-convert.com

Media File Upload

1. Make sure that the File tab is selected.

2. Open the folder with the media file and drag the highest quality version of the media that you have onto the Drop Zone.

After a few seconds of loading, the movie will be ready to edit and upload with the publisher.

Most video cameras that can interface with the publisher use the IEEE 1394 standard (often called Firewire or iLink).

1. To connect the video camera to a computer with an IEEE 1394 port, simply connect the digital video port on the camera (usually labeled DV or DV Out) to the Firewire port on the computer with a Firewire cable.

2. Turn the video camera on.

3. The camera should now be available for control via the publisher.

Your demo reel (a six minute sample of your work) was the first innovation in casting that allowed Casting Directors to see examples of your work when considering you for auditions.  Skill clips is an even more direct way to showcase the skills you list in your resume in two minutes or less.  You're not just telling the Casting Director you can juggle, you’re proving it!

You may mail it in for processing to our LA office.

The file type is not the only thing that determines whether your media can be uploaded.  Your media may not have the correct compression and encoding.

Try to get a purer form of the media in order for it to upload.

Your clip must first be approved by Casting Networks.  It will be approved within 24 hours and then will be available to attach to your resume.

If you have a talent account on miamicasting.com you can create a free website for a one month trial period. After your trial period ends, the fee is $5 per month.

There is no fee to place photos on miamicasting.com for a limited time only. Once you add photos to your talent account, they will automatically appear on your website. Be sure to check the Website Builder to verify your display options.

You can add photos to your website by logging in to your talent account on miamicasting.com. From there, click the Resume menu at the top of your Welcome screen. Click on the Add photos button to upload photos to your account or from the Frequent Tasks area. In the note section, indicate if you want your photos to appear on the website, talent account or both.

You are seeing duplicate photos because you have linked accounts and all photos from the linked accounts are pulled into your Website Builder. Go to your Pictures page in the Website Builder and uncheck the photos you do not want to appear on the website. If you also show duplicates on your Welcome page, click on the Edit button below the Pictures Preview title on the Welcome page.

You can change your website design at any time by logging into your Miami Casting talent account, then click on the "My Websites" tab. From there, you will click on Edit, and you can edit your website design on the first page, simply by clicking Select, then Finish.

Yes, you can edit your website at any time, by clicking Edit under the “My Website” tab on your talent Welcome page. From there, you can enter the Website Builder and edit any and all information.

You can edit your website at any time by clicking Edit under the “My Website” tab on your talent Welcome page. From there you will enter the Website Builder and click the Contact button on the right-hand side of the screen, then click Edit to change your contact info. Click Save when finished.

Visitors to your website will be able to email you through the Contact page on your website. Your email address doesn’t display on the website, but is required in the Website Builder in order for the Contact form to function. The reason we do not display your email address is to reduce the chance of your email address being used for spam.

Yes, you can have multiple websites. This is useful if you want your websites to describe different parts of your career, for example, if you are an actor and a Director or an actor and a stylist. All you need to do is log in to your Miami Casting talent account, then click on the “My Websites” tab. Click on Create New Website and you will go thru steps to build your own website.

To delete a website, you will click the delete button next to the name of your website on your My Websites tab. Once you delete it, you cannot retrieve it again.

You can find your URL by going into the website builder and clicking on the finish tab. Usually talent choose a URL as follows: http://www.miamicasting.com/yourname

If you are unable to view your website, it may be one of two reasons. One reason is that you have not finished your website yet. To do so, you will need to go inside the Website Builder and click the Finish button at the end of the process. The other reason you may not be able to view your website is that your payment has lapsed. If you have not put in your payment, click on the Account tab and from there click on and reactivate your account.

You have two options for a domain name. You can use the domain name that you created with the Website Builder (talent.miamicasting.com/yourname) or you can click the GoDaddy.com banner on the Confirmation page to create your personalized domain name with GoDaddy.com. They will assist you in linking your new domain name to the website you created using Casting Networks Website Builder.

You can redirect the URL name to point to the website you build with Casting Networks. To do so, you will need to contact the company you have purchased the URL through, and ask them how to forward your URL with masking to your Casting Networks URL. Godaddy.com has information regarding masking at the below link: http://help.godaddy.com/article.php?article_id=424&topic_id=&isc=touchdown8

You will use the website address that was created for you when you finished the Website Builder – talent.miamicasting.com/yourname. If you do not know your assigned website address you can find your website address or URL by logging in to miamicasting.com and clicking on the “My Websites” tab on your Welcome screen. From there, you can click on the Edit button, then click on the Finish arrow on the upper left side of the screen. From there you will see your URL.

Next, you will need to contact the company you have purchased the domain name through, and ask them how to forward your URL with masking to your Casting Networks URL. Godaddy.com has information regarding masking at the below link: http://help.godaddy.com/article.php?article_id=424&topic_id=&isc=touchdown8

Please email your questions and comments to webbuilder@castingnetworks.com.
Be sure to include your name and the website address.